Wigan's Accident and Emergency Department Attendance (A&E)

The work of the A&E Department
The emergency department assesses and treats people with major trauma, serious injuries and those in need of emergency treatment. It's open 24 hours a day, 7 days a week, 365 days of the year.
We want to understand the reasons people attend A&E. We have developed a survey that will help us understand why people attend, what support they need and whether people have used any of the other NHS services like GPs, NHS 111, Pharmacy, Community Healthcare before attending Accident and Emergency.

Phases
Tell us what you think
Our survey allows you to share what has brought you to Wigans Accident and Emergency Department and will help us understand if there are any ways to support people better, either before they get to A&E or on site you will help us understand your journey and the decision to attend A&E
Below is an uploaded version of our survey for you to print to complete online. these can be returned by email or post
Email: Patientexperience@wwl.nhs.uk
Freepost Plus RTTR-HSEL-TZTA
Patient and Public Involvement Department
Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 1XZ
Call us on: 01942 773140 if you'd like support you to complete the survey
